website care plans

Hosting & Maintenance

Your website is a crucial part of your business. Think of it as your best performing employee! The last thing you need is it going down or being hacked and customers landing on your website only to find it has crashed. It’s not a great look for your most valuable digital asset.
Have confidence knowing that your website will be available for your audience 24/7 without issues or interruption by choosing one of our care plans below. We know the importance of fast site speed for SEO because that’s our business. But do you? Our hosting & website care packages go hand in hand with our SEO optimised website ethos, ensuring you have a safe and speedy website that is secure and up to date at all times.
website-security

Trusted Security

Top priority is keeping your website safe and secure. Protect your data and the data of your customers from hackers. Dedicated firewalls filter out malicious traffic and protect your website.

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Cloud Based Servers

Using the latest versions of PHP 7 to ensure your website has superior performance. CDN available. Regular patches and firmware upgrades are standard with our servers.

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Malware Checks

Peace of mind by preventing Malware infections and bugs from not updating important themes & plugins regularly.

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Wordpress Hosting

Managed WordPress hosting for our preferred platform. Whether you have a single page site or a large E-Commerce site our hosting can cope due to to reliable and dedicated servers.

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No Lock In Contracts

Cancel anytime, no long term contracts. All of our site builds come with free 3 month hosting, so we know your website will be off to the best start in its successful biz life.

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Detailed Reporting

Our reports give you detailed information on what was completed and why, so you know exactly what an excellent service you are paying for.

What we can do for you

  • NSSD Hosting - maximum speed and reliability
  • NServer Level Caching
  • NOptimised Stack for better performance
  • NAble to accomodate PHP 5.6x
  • NReduced latency & improved response times
  • NMigration services available
  • NThunderstack in use
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Simplicity

Dedicated Private Australian server
Website hosting on a secure server
99.9% uptime guarantee
Maintain active SSL certificate
Spam filtering
24/7 Real-Time Monitoring
HTTP/2 Enabled Servers
Dedicated Firewalls

Monthly backups stored in a secure offsite cloud location

$39

Security

Dedicated Private Australian server
Website hosting on a secure server
99.9% uptime guarantee
Maintain active SSL certificate
Spam filtering
24/7 Real-Time Monitoring
HTTP/2 Enabled Servers
Dedicated Firewalls

Weekly backups stored in a secure offsite cloud location w/restore points
Access to agency-level plugin licences to improve site speed, SEO and design capability. (valued at $300)

Monthly Plugin Updates for added features and security patching
Monthly database cleaning & optimisation
Monthly check for security risks, malware, blacklists and errors

Monthly Reporting

 

$65

Saviour

Dedicated Private Australian server
Website hosting on a secure server
99.9% uptime guarantee
Maintain active SSL certificate
Spam filtering
24/7 Real-Time Monitoring
HTTP/2 Enabled Servers
Dedicated Firewalls

Nightly backups stored in a secure offsite cloud location w/restore points
Access to agency-level plugin licences to improve site speed, SEO and design capability (valued at $300)

Weekly Plugin Updates for added features and security patching
Weekly database cleaning & optimisation
Weekly check for security risks, malware, blacklists and errors
Automated uptime monitoring and priority resolution in the case of any downtime

Monthly Reporting
One hour of support/website changes (normally $125hr)
No rollovers
Recommended
for E-Commerce stores

 

$135

Already have hosting?

We have hourly maintenance packages that you can access in blocks of three hours per month.
3 hour block $370 no rollovers
Great for SEO, product uploads, imagery optimisation and replacement and any small jobs required to keep your website up to date and fresh!

FAQ

We have tried to answer most of the common questions we get asked here

If you have a question that we haven’t answered please reach out so we can help to ensure you will be in good hands when you let us take over the care of your website, its security and its functionality behind the scenes.

Can I join a plan if you didnt build my website?

Yes you can join our plans, but there is an extra $10 a month fee. 

Is there a set up fee?

Yes. There is a $99 fee to set up with us, this. This only applies to new clients that have not had their websites built with us or if you have had your website built with us over 6 months ago.

is there any cancellation fees?

No. None. You are free to leave and exploe the big wide world. 

what if my site gets hacked on the plan?

We have had ZERO hacks to date…. and we’ve been going for a while! But if it does ever happen we will take care of it and the cleaning of your site for you at no extra cost.

what if i dont start on a plan & i get hacked?

We get to say “I told you so!” and then there is a cleanup fee of $300 to fix your site and then a very stern warning that you should get on one of the plans to prevent any issues or hacking in the future.